The small variation: In case you are looking for exclusive engagement ring or special wedding present, Leibish & Co. has actually a strong inventory of top-notch, colourful, and conflict-free diamonds and gemstones. The family-run company has been functioning online since 1998 with a personal touch with which has generated repeat company from around the world. Leibish & Co. makes it easy to buy loose stones or to utilize the free of charge “Design your very own” tool to carry your own perfect piece of precious jewelry your. With decades of expertise and solid design under the buckle, Leibish & Co. is found on the verge of increasing the supply to watches and other add-ons.
When Leibish Polnauer launched 1st online diamond business in 1998, it took almost a full day to publish one image and information to his site â but he was a visionary which saw prospective for the fledgling realm of ecommerce. “When he views the possibility in a concept, he will fit everything in in the capacity to advance along with it,” said Benji Margolese, Director of material promotion for Leibish & Co.
Leibish developed a fruitful, family-run procedure together with wife and kids serving in management roles. Obtained cultivated a successful online business with offices situated across the world. Leibish & Co. is a leader in distinctive colored expensive diamonds and gemstones that are difficult to find in other places. Its expensive diamonds may also be conflict-free, which can be an important facet for a number of customers.
“People arrive at all of us since they search some thing some various, something more special than everybody else provides,” Benji mentioned.
While Leibish & Co. offers high-quality old-fashioned diamonds, the organization focuses primarily on colorful, distinctive precious jewelry. When questioned exactly why the business enterprise has such increased consumer return price, Benji rapidly pinpoints the main reason.
“It really is a variety of exceptional items, fantastic service, and precious jewelry created on the highest levels of brilliance,” he mentioned. “The jewellery we make is certainly not your everyday, mass-produced style of product. Each piece is actually custom-made to completely fit the diamond or gemstone chosen by client.”
Children Affair With Personal Service
Leibish & Co. is actually a true household business, with Leibish’s family playing key parts when you look at the business.
Leibish functions as Founder and chairman on the business, while their partner, Rosi, is the company’ Events management. Their own oldest daughter, Chavi, serves as top honors Jewelry Designer â that is a massive obligation since custom jewellery makes up over 50per cent of organizations company, Benji said.
Leibish’s eldest son, Yossi, will be the CEO of Leibish & Co. Another boy, Shmulik, who’s a graduate associated with the Gemological Institute of The usa, may be the Chief Diamond Buyer the organization. “Shmulik is actually, truthfully, one of the majority of gifted tone diamond experts in the,” Benji mentioned.
Leibish’s son Itzik is the businesses COO and works their nyc office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, may be the organization’s CFO.
“among the longtime members of the team, I can tell you that, though there is no connection, they consider me personally, among others, part of their family,” Benji said. “most of us bring our very own expertise to the business, but work together to regularly grow the organization.”
Customers are also treated like household at Leibish & Co., where in actuality the company invests energy into private service and sales. “If you have ever dealt with one specific agent, for example, this is the exact same individual you certainly will always handle, no matter what you may be calling or writing in about,” Benji mentioned. “do not have confidence in passing clients to various divisions when they have a question or specific issue they want to deal with.”
Consumers result from All Over the World
Leibish has actually certain several types of consumers: there are buyers, exactly who primarily shop through web site, merchants, and those within the trade business, whom typically check out the business’s main offices in nyc, Israel, and Hong Kong.
Almost all of Leibish & Co.’s customers are from usa. Its subsequent most popular market is Canada, with great britain, Australia, Hong Kong, in addition to rest of European countries.
Clients at every level of life shop at Leibish & Co., though nearly all are between the years of 35 and 54, Benji mentioned. Furthermore, the organization garners more or less 300,000 internet site visits monthly â and keeps a lot of its consumers coming back again.
“with well over a 70per cent return customer rating, we remain among the most popular businesses within niche,” he said.
Colorful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. carries high-end jewellery, but keeps inventory versatility, especially for on the web customers, Benji mentioned. The business sells numerous loose diamonds and important gemstones, but its important items are tailored precious jewelry productions.
“We keep a large selection of multicolor diamond and gem jewelry, which includes of this rarest hues ever viewed,” the guy stated. “we’re known well by our bread-and-butter items â yellow diamond and green diamond wedding rings. However, we offer diamond jewelry of almost every tone, and priceless gems â including sapphires, emeralds, and rubies. We offer jewelry crafted with colorless expensive diamonds, also, but the expertise is in the realm of tone.”
For clients with anything in your mind and need help which makes it a real possibility, Leibish & Co. offers a “Design yours” precious jewelry device, which Benji mentioned is actually the most popular product.
“Obviously, when shopping for a particular part, individuals frequently wish particular rocks and establishing designs they have currently fallen in love with,” the guy mentioned. The “Design your” tool allows clients to construct a bit with the rock, placing, and metal of these choice.
“It allows them to bring their own goals alive â with the help of our expertise in craftsmanship,” Benji informed you.
Add-ons & unique on line Tools available for Leibish & Co.
because it looks toward the long term, Leibish & Co. is gradually shifting toward higher-ticket items plus item assortment. The firm feels comfy branching over to new product lines due to the dedication and passion it relates to perfect their current creations.
“We have talked-about introducing lots of extras â eg luxury watches, handbags, as well as pens,” Benji mentioned. “But we decided to hold back until we initially perfected our major distinctive line of product, and that is diamonds.”
Leibish & Co. can also be looking for ways to continue mastering its preferred internet site, also. A proven way it intends to enhance its internet based knowledge is through launching augmented real life characteristics, that will offer virtual buyers more of an in-store experience.
As a company having its roots in colourful diamonds and e-commerce, Leibish & Co. will continue to innovate in a traditional sector which views change because exclusion, not the guideline.